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Case study

Voice copilot for field technicians

Techs describe what they did. The system writes the work order, schedules follow-up, updates the CRM.

voiceagentsclaude

Voice copilot for field technicians

Techs describe what they did. The system writes the work order, schedules follow-up, updates the CRM.

This case study's full write-up loads from GitHub once a GITHUB_PAT secret is configured.

What we built

  • Mapped the existing manual workflow end-to-end
  • Identified the highest-cost bottleneck
  • Shipped a focused AI workflow targeting just that step
  • Handed it off with documentation and training

Stack

  • voice
  • agents
  • claude